Responsible Gaming
Gaming Should Be Entertainment
At heart4more.org.uk, we believe that bingo and casino gaming should be enjoyed as a form of entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. It is a game of chance where the odds always favour the house. Please play within your means and only with money you can afford to lose.
Age Verification
In the United Kingdom, you must be 18 years of age or older to participate in gambling activities. We take age verification seriously and comply with all UK gambling regulations. If you are under 18, please do not use any gambling services. Parents and guardians: if you have concerns about a young person's gambling, please seek support from the organisations listed below.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs in yourself or someone you know?
- Chasing losses by gambling with more money to try to recover what you've lost
- Gambling with increasing amounts of money to get the same level of excitement
- Hiding your gambling activities from family, friends, or healthcare providers
- Gambling to escape problems, anxiety, or negative emotions
- Neglecting work, education, or family responsibilities due to gambling
- Borrowing money or going into debt to finance gambling
- Lying about the time or money spent on gambling
- Failed attempts to reduce or stop gambling
- Experiencing irritability or mood swings when unable to gamble
- Putting important relationships or opportunities at risk
If you recognise any of these signs, help is available. Please reach out to one of the support organisations listed below.
Self-Help Tools & Responsible Gaming Features
Most reputable gambling operators offer tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly).
- Loss Limits: Set a cap on how much you are willing to lose during a gaming session.
- Session Time Limits: Set automatic reminders or session cut-offs to encourage regular breaks.
- Reality Checks: Enable pop-up notifications that remind you how long you've been playing and how much you've spent.
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling accounts. You can also use GamStop (see below) for multi-operator self-exclusion across the UK.
We encourage you to use these tools as part of your responsible gaming approach.
Support Organisations & Resources
If you or someone you know needs help with problem gambling, please contact one of these trusted organisations:
United Kingdom
-
GamCare
Free, confidential support and counselling for problem gambling
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free & confidential) -
GamStop
National self-exclusion scheme. Register to exclude yourself from all UK-regulated gambling operators
Website: www.gamstop.co.uk -
National Problem Gambling Clinic
NHS specialist treatment service for problem gambling in England
Contact via your GP or local NHS service
International Support
-
Australia: Gambling Help Online
www.gamblinghelponline.org.au -
Canada: Responsible Gambling Council
www.responsiblegambling.org -
United States: National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 -
Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
www.bzga.de
If You Need Help, Reach Out Today
Problem gambling is a treatable condition. You are not alone, and support is available 24/7. If you are struggling with gambling, or if you're concerned about someone else, please contact one of the organisations above. Speaking to someone is the first step towards recovery.
Remember: It's never too late to seek help.
heart4more.org.uk is committed to promoting responsible gaming. This page provides information and resources but does not constitute professional medical or financial advice. If you require specialised support, please consult a healthcare professional or one of the organisations listed above.